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Rival AI agents, Instinct and Meta’s Muse, both add the ability to make calls

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Text-based AI assistants are becoming increasingly competitive.

Instinct and Meta's Muse have both gained the ability to make phone calls to businesses and handle tasks like booking restaurants without online reservations, getting on dentist cancellation lists, or resolving cable bill issues. Instinct's new feature, called Instinct Concierge, is rolling out gradually to users. Muse can already call U.S. businesses. Both companies are growing rapidly — Instinct is valued at $10 billion and Muse was downloaded over 730,000 times in the U.S. within days.

Instinct's founder Noah Shinn announced on X that the buzzy startup's new calling feature, Instinct Concierge, can do things like book restaurants that don't take online reservations, get on your dentist's cancellation list, or sort out problems with your cable bill.
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