The Software Factory: From Bug Report to Production Code — Davis Palmie, Factory

Engineers are going from typing code to governing agents. The next step is a system that turns bug reports into production code.

Davis Palmie, member of technical staff at Factory, explains the software factory: a system of agents that takes input signals like bug reports and user feedback and turns them into production code. He covers the questions every leader asks, from runaway costs and model choice to what happens to engineers and org charts, and argues coding was never the bottleneck: review, debugging, docs and testing are. He lays out the principles a factory needs (model-agnostic, sovereign deployment, integrated across the SDLC, available on every surface), why to start with something narrow like incident triage, and Factory's eight pillars of agent readiness. He closes with why token leaderboards are Goodhart's law in action, and the outcome metrics to track instead.

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